FAQ

No

Food will be served in disposable microwavable containers, and disposable ware will be provided. Tables and warmers will not be provided.

A Regular buffet is recommended for 20pax and above. Full table set-up with warmers and tables with skirting and disposable ware will be provided. Disposable utensils are not provided for ala carte orders.

Yes, disposable cutleries are provided for all menus. Cutleries are provided 1:1 with additional buffer. Additional disposable cutlery is available at $0.50/set.

Yes, there will be additional charge of $15 per set.

No, we do not provide takeaway boxes/containers for leftover food. For quality and safe consumption, food should not be kept at room temperature for more than 4 hours from the time it is cooked at the caterer’s kitchen to the time it is consumed as advised by NEA.

Yes, we have 4 options of themes set up to choose with any buffet order. T&C applied.

• Stool: $0.70/pc

• Table with skirting: $10.00/pc (3.2ft x 3.2ft)

*Prices are not inclusive of GST

The color of the table skirting refers to the themes selection.

Standard buffet catering set up does not include service staff. The hiring of service staff is chargeable at S$80 per staff for 4 hours.

Food portion for the regular buffet is based on 1:1 with an additional 10% buffer.

Standard buffets offer choices of cordial drinks, coffee, and tea.

Special request of vegetarian packet meals is available. Alternatively, you may change some of the dishes in the buffet to vegetarian options.

You can place an order via:

• Telephone @ +6563169696

• Online – Website @ www.chefscatering.sg

Operating Hours:

Monday to Friday: 9am to 6pm

Saturday: 9am to 6pm

Sunday & Public Holiday: (Online order only)

Yes, a maximum of 3 dishes of the same or lower price range can be exchanged. If the exchanged dish is of a higher value, a surcharge of the difference in the dish price will be applicable.

An autoreply e-mail will be sent to submission of your online order and our sales consultant will contact you within 24 working hours to confirm your order. An order confirmation will be sent thereafter.

Orders have to be placed 3 days in advance. (Not inclusive of event date)

Payment can be made by Credit/ Debit Card/ Bank Transfer 4 working days prior to the event or by cash on delivery (50% deposit is required). Cheque (Is only applicable for corporate order only) must be crossed and made payable to “Wonder Rice Pte Ltd”. Kindly note that for self-collection orders, pre-payment via Credit Card or Bank Transfer is required.

Cancellation of the order must be more than 3 days. Surcharge of $30 administrative fee is applicable.

Any changes must be made 3 working days prior to event date.

50% of the total bill will be chargeable if cancellation of order is made within 3 days prior to event date. 100% of the total bill will be chargeable if cancellation of order is made on event date.

Please make a call to our sales team @ 63169696. We have an EXPRESS team doing for last minute buffet orders*. Delivery can be done within 3 hours from payment confirmation to delivery.

*Subjected to availability & extra charges apply.

Yes, self-collection is available at Foodaxis, 1 Senoko Avenue #04-04, Singapore 758297.

Yes, we deliver every day.

Mini Buffet: $30 (Self-collection is available)

Bento: $30 (Self-collection is available)

Regular Buffet: $60

High Tea: $60

An additional surcharge of $10 ($10.70 w/GST) is applicable for central areas denoted by the first 2 digits of the postal code: Robinson – 01,04,05,06,07,08; Marina Square – 03,17; Orchard – 22,23; Bras Basah – 18,19; Jurong Island. The menu is not available for delivery to Downtown East and Sentosa.

Surcharge of Security Clearance $15 applies to (1) Airport Cargo Road, (2) Airport, (3) ALPS Ave, (4) Army Camps, (5) Immigration Checkpoints, (6) Construction Site, (7) Jurong Island, (8) Jurong Port , (9) PSA Port, (10) Shipyard, (11) SATS Aerospace

Delivery changes are subjected to availability of delivery slots. Delivery timings are not allowed to be changed on the event date.

Yes, a surcharge of $50 is applicable for delivery to venues without lift landing as we will require additional help and effort to set up the different components of the buffet set up.

The collection of the buffet will be 4 hours from time of delivery or 11.00pm whichever is earlier. A surcharge of $50.00 will be applicable for collection after 11.00pm or on the following day.

A maximum of 1-hour extension available at a surcharge of $10.00.

However the extension of collection time is not recommended as NEA advises for food to be best consumed within 4 hours.

A surcharge of $50 is applicable for next day collection at our driver's convenience and a surcharge of $100 for collection between 11pm-1am latest.